Privacy Policy — How 8e88bd Collects, Uses, and Protects Your Personal Data

1 Introduction

8e88bd ("we", "us", "our") is committed to protecting the privacy and personal data of all users ("you", "your") who access and use the 8e88bd platform at https://8e88bd.app (the "Platform"). This Privacy Policy sets out in clear and formal terms the basis on which we collect, process, store, share, and protect any personal data you provide to us or that we collect in connection with your use of the Platform.

This Privacy Policy should be read alongside the 8e88bd Terms & Conditions, which govern your overall use of the Platform. By accessing the Platform, registering an account, or using any of our services, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Who We Are

8e88bd is an online gaming and sports betting platform serving the Bangladesh market. The Platform is accessible at https://8e88bd.app and offers a range of entertainment services including cricket betting, live casino games, slot games, fishing games, and other interactive gaming products. All references to "8e88bd", "the Company", "we", "us", or "our" in this Privacy Policy refer to the operator of the Platform.

For all privacy-related enquiries, including requests to exercise your data rights, please contact us using the details provided in Section 15 of this Policy.

3 Data We Collect

8e88bd collects personal data across several categories depending on how you interact with the Platform. The following table summarises the types of data we may collect:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly necessary for identity verification purposes. If such data is incidentally included in documents you submit for KYC, it will be handled with the highest level of care and not processed for any purpose beyond identity verification.

4 How We Collect Your Data

8e88bd collects personal data through the following means:

• Direct Submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or participating in promotions.
• Automated Collection: Data collected automatically when you access the Platform, including your IP address, device identifiers, browser information, session duration, and navigation patterns, collected via server logs, cookies, and similar tracking technologies.
• Payment Processors: Transactional data received from Mobile Financial Services (MFS) providers such as bKash, Nagad, Rocket, and Upay when you initiate a deposit or withdrawal.
• Identity Verification Partners: Data returned by third-party KYC and age verification service providers when we process your identity documents.
• Fraud Prevention Services: Risk scores and signals received from fraud detection partners used to protect the integrity of the Platform.
• Publicly Available Sources: In limited circumstances, we may verify information using publicly available government records or databases to fulfil our legal and regulatory obligations.

5 Legal Basis for Processing Your Data

8e88bd processes personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil our contract with you — including operating your account, processing deposits and withdrawals, and providing gaming services — is carried out on the basis that it is necessary for the performance of that contract.
• Legal Obligation: Certain processing activities — including age and identity verification, anti-money laundering (AML) checks, and record-keeping — are required by applicable law and regulations. We process personal data for these purposes on the basis of legal obligation.
• Legitimate Interests: We process certain data — such as technical logs, fraud signals, and platform analytics — on the basis of our legitimate interest in maintaining a secure, functional, and commercially viable platform, provided this interest is not overridden by your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 How We Use Your Personal Data

8e88bd uses the personal data we collect for the following specific purposes:

• Account Management: Creating, maintaining, and securing your 8e88bd account, including processing login requests and managing account settings.
• Identity and Age Verification: Confirming that you meet the minimum age requirement of 18 years and verifying your identity as required by our KYC process.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods, and maintaining accurate financial records associated with your account.
• Service Delivery: Operating and improving the gaming services, betting markets, live casino products, and other features available on the 8e88bd Platform.
• Fraud and Security: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, money laundering, bonus abuse, and other forms of illegal or irregular conduct on the Platform.
• Responsible Gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling behaviour, and administering self-exclusion, deposit limit, and session limit tools where requested.
• Customer Support: Responding to your enquiries, resolving disputes, and maintaining records of your interactions with our support team for quality assurance purposes.
• Legal Compliance: Meeting our obligations under applicable law, including record retention requirements, regulatory reporting, and responding to lawful requests from government or law enforcement authorities.
• Marketing and Promotions: Sending you personalised promotional offers, bonus announcements, and platform updates where you have consented to receive such communications.
• Platform Analytics: Analysing aggregated and anonymised usage data to understand how users interact with the Platform, improve user experience, and inform product development decisions.

7 Data Sharing and Disclosure

8e88bd does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited and controlled circumstances:

• Payment Service Providers: We share financial and identity data with MFS providers (bKash, Nagad, Rocket, Upay) and card payment processors (Visa, Mastercard) solely for the purpose of processing your deposits and withdrawals.
• KYC and Identity Verification Partners: We share identity documents and personal details with authorised third-party KYC verification services to confirm your age and identity. These partners are contractually bound to process your data only for verification purposes.
• Fraud Prevention and Security Partners: We share technical data — including IP addresses, device fingerprints, and transaction patterns — with specialist fraud detection services to protect the Platform from abuse and financial crime.
• IT Infrastructure and Hosting Providers: Personal data is stored on secure servers operated by our hosting and cloud infrastructure partners, who process data only under our instructions and are bound by data processing agreements.
• Regulatory and Law Enforcement Authorities: We may disclose personal data to government bodies, regulators, or law enforcement agencies where we are legally required to do so, or where we believe disclosure is necessary to prevent fraud, protect our legal rights, or protect the safety of users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the 8e88bd business, personal data held by us may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.

8 Cookies and Tracking Technologies

8e88bd uses cookies and similar tracking technologies to operate the Platform efficiently and to improve your user experience. Cookies are small text files stored on your device when you visit the Platform. The following categories of cookies may be used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without impacting your ability to use the Platform.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and previously entered information — to personalise your experience on the Platform.
• Analytics Cookies: We use analytics cookies to collect aggregated, anonymised data about how users navigate and interact with the Platform. This data helps us identify areas for improvement and make informed product decisions. No personally identifiable information is included in analytics reports.
• Security Cookies: These cookies assist in identifying and preventing fraudulent activity, unauthorised access attempts, and other security threats to the Platform and its users.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of parts of the Platform. 8e88bd does not use third-party advertising or retargeting cookies.

9 Data Retention

8e88bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active Account Data: Personal data associated with an active 8e88bd account is retained for the duration of the account's active status and for a period of up to 5 years following account closure, to meet anti-money laundering record-keeping obligations and to facilitate the resolution of any post-closure disputes.
• Transaction Records: Financial transaction records — including deposit and withdrawal history — are retained for a minimum of 5 years from the date of each transaction, in accordance with applicable financial record-keeping requirements.
• KYC Documents: Identity verification documents are retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Support Communications: Records of customer support interactions are retained for up to 3 years from the date of the most recent communication in each case.
• Marketing Consent Records: Records of your consent to or withdrawal from marketing communications are retained for the duration of the account relationship and for 2 years thereafter.
• Technical Logs: Server and access logs are retained for up to 12 months for security and fraud investigation purposes, after which they are deleted or anonymised.

When personal data is no longer required and no legal retention obligation applies, 8e88bd will securely delete or anonymise the data in accordance with our internal data disposal procedures.

10 Data Security

8e88bd implements robust technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• TLS/SSL Encryption: All data transmitted between your device and the 8e88bd Platform is encrypted using 256-bit Transport Layer Security (TLS/SSL) protocols, ensuring that your personal and financial data cannot be intercepted in transit.
• Access Controls: Access to personal data within 8e88bd's internal systems is restricted to authorised personnel who require the data to perform their specific job functions. Access rights are reviewed regularly and revoked when no longer required.
• Secure Data Storage: Personal data is stored on servers maintained in secure, access-controlled data centre environments with physical security measures including surveillance and restricted entry.
• Password Security: Account passwords are stored using industry-standard one-way hashing algorithms. 8e88bd staff cannot view your password in plain text.
• Fraud Detection Systems: Automated fraud detection tools monitor transactions and account activity in real time to identify and respond to suspicious patterns before they result in harm.
• Regular Security Reviews: 8e88bd conducts periodic internal reviews of its data security practices and systems to identify and address potential vulnerabilities.

11 Your Rights Over Your Personal Data

As a user of the 8e88bd Platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us using the details in Section 15:

• Right of Access: You have the right to request a copy of the personal data that 8e88bd holds about you, along with information about how it is being processed. We will respond to such requests within 30 days.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your account settings.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right applies where the data is no longer necessary for the purpose it was collected, where you have withdrawn consent and there is no other lawful basis for processing, or where the data has been processed unlawfully. Note that this right may be limited where we are required to retain data for legal compliance purposes.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or where you have objected to processing and we are assessing whether our legitimate interests override your rights.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred to another controller where technically feasible.
• Right to Withdraw Consent: Where we process your data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out prior to withdrawal.

We will endeavour to respond to all data rights requests within 30 calendar days of receipt. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

12 Children's Privacy

The 8e88bd Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. Account registration requires confirmation of age, and all accounts are subject to age verification as part of our KYC process.

If we become aware that we have inadvertently collected personal data from a person under 18, we will take immediate steps to delete that data and close the associated account. Any winnings accumulated by an underage user may be forfeited in accordance with our Terms & Conditions.

13 Marketing Communications

Where you have provided consent during registration or at a later stage, 8e88bd may send you promotional communications relating to bonuses, seasonal offers (such as Eid specials, Pohela Boishakh promotions, or BPL cricket season offers), new game launches, and platform updates. These communications may be delivered via the contact details registered on your account.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your notification preferences within your account settings, or
• Contacting 8e88bd support directly at [email protected] with a request to unsubscribe.

Withdrawal of consent to marketing communications will be processed within 5 business days. Please note that even after unsubscribing from marketing, you may still receive transactional communications related to your account — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for the operation of your account and cannot be opted out of while the account remains active.

14 Changes to This Privacy Policy

8e88bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When we make material changes to this Policy, we will notify registered account holders via the email address associated with their account, or by displaying a prominent notice on the Platform, no less than 7 days before the changes take effect.

For non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of the Policy, or updates to contact details — we may update the Policy immediately without prior notice. The "Effective Date" at the top of this page will always reflect the date of the most recent update.

Your continued use of the 8e88bd Platform following the effective date of any amendment to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request closure of your account.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 8e88bd holds about you, please contact us using the following details:

• Data Privacy Enquiries: [email protected] (plain text — not a clickable link)
• Platform: https://8e88bd.app
• Support Hours: 24 hours a day, 7 days a week, including public holidays (Bangladesh Standard Time, UTC+6)
• Further Information: For general questions about your account and platform services, please visit the 8e88bd FAQ page.

This Privacy Policy was last reviewed and updated on 1 January 2026. By continuing to use the 8e88bd Platform after this date, you confirm your acceptance of this Privacy Policy as stated above.